Refund Policy
Understand subscription access, cancellation, and refund review before purchase.
AMIScore Candidate is a subscription account that includes the Candidate Report, matched legal opportunities, monitoring, and account tools.
Current access summary
- Subscription access continues through the active billing period unless the account billing flow states otherwise
- Downloaded reports remain available to the account holder
- Live job access, monitoring, alerts, and report refreshes require an active subscription
Cancellation
Cancellation stops future renewal according to the effective date shown in the account billing flow. Check the billing page for the active-through date and the features that remain available after subscription access ends.
Refund review
Refund eligibility, credits, exceptions, and processing time follow the policy and disclosures presented at checkout and in the account billing flow, together with applicable law. Users may request billing review through Support.
Billing errors
Report duplicate charges, incorrect amounts, unrecognized charges, or technical access failures promptly. Include the account email, charge date, invoice or payment reference, and a concise description. Do not send complete payment-card information.
Access after cancellation
| Downloaded reports | Remain available to the account holder under the current public policy. |
| Live job access | Requires an active subscription. |
| Monitoring and alerts | Require an active subscription. |
| Report refreshes | Require an active subscription and applicable entitlement. |
| Account records | Subject to account, deletion, retention, billing, security, legal, and compliance rules. |
How to request review
Use AMIScore Support and select “Billing or cancellation.” Support confirms receipt and routes the request under the refund and billing process.